Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
7.7
Location
8.2
Service
8.7
Dining
8.0
Guest reviews
8.0/10
based on 6 reviews
8.3
8.3/10 based on 1195 reviews
Samuel
United States,
April
2024
8.4/10
The hotel offers spacious and comfortable rooms with a great bathroom and shower experience. Despite the slightly odd skylight, the room's comfortable bed made our stay enjoyable. The location is convenient, close to the airport and within easy reach of restaurants and supermarkets. The dining experience was delightful, especially at the Library Bar and Bistro, though there was an extra charge. The service provided by the friendly and helpful staff was top-notch, ensuring a pleasant stay.
Rooms
8.0
The room was very large and comfortable with a great bathroom and shower. The bed was cozy, although it consisted of two single beds pushed together.
Service
9.0
The staff was super friendly and very helpful, making our interactions pleasant and informative.
Location
8.0
The hotel's location is convenient, just a ten-minute drive from the airport and close to restaurants and supermarkets.
Dining
9.0
Dining was super delicious, especially at the Library Bar and Bistro, although there was an extra charge for some items.
Facilities
8.0
The hotel offers a range of facilities including room service, car hire, dry cleaning, and more to enhance your stay.
Steven
United Kingdom,
January
2024
7.8/10
The hotel has undergone renovation and offers rooms with comfortable beds, although they are located near the entrance and the restaurant kitchen. The service provided by the staff was outstanding, especially when helping resolve an issue with a taxi driver. The hotel's location is ideal for those needing easy access to the airport, with a friendly morning taxi service available after enjoying a delicious breakfast with crispy bacon. Overall, the hotel offers a mix of positives and negatives in terms of facilities and services.
Rooms
7.0
The older building, following renovation, provides rooms with two single beds pushed together. The proximity to the entrance and restaurant kitchen is a downside but the beds are comfortable.
Service
9.0
The staff members were incredibly helpful, friendly, and willing to assist in resolving any issues, including a taxi dispute.
Location
7.0
The hotel's location is convenient for those departing from the airport, with friendly service and a hearty breakfast offered. However, the utilitarian setting may not suit those seeking a more vibrant atmosphere.
Dining
8.0
The dining experience was amazing, especially with remarkable dishes like the curries, but limited to certain membership levels.
Facilities
8.0
The hotel offers a range of facilities to enhance the stay, ensuring guests have all they need during their visit.
Tony
United States,
January
2024
9.0/10
I had a wonderful stay at the hotel. The rooms were spacious with great views, although they got quite hot in the afternoon due to the sun shining through the large windows. The bed was very comfy, and the room size was larger compared to others in the area. The service was exceptional with staff members who were very friendly, helpful, and truly a credit to the hotel. They went the extra mile to be hospitable, even though there was a short wait of about 10 minutes for check-in. The location was perfect, just a short drive from the airport, and surprisingly soundproofed to keep out any disturbances from outside. The dining experience was delicious, especially if you have an early flight to catch. Overall, the hotel offers great value for money.
Rooms
8.0
The rooms were big with great views, but could get hot in the afternoon due to the sun shining in through the big windows. The bed was very comfy, and the size of the room was large compared to others in the area.
Service
9.0
The service was top-notch with very friendly and helpful staff who were a true credit to the hotel, but there was a slight delay in check-in. Overall, they were very nice and helpful.
Location
10.0
The location was perfect, with convenient access to the airport just a short drive away. The hotel was surprisingly soundproofed, providing a peaceful stay without any disturbances.
Dining
9.0
The dining experience was excellent, with super delicious meals, especially if you have an early flight to catch. The early dining option starting from 5 am was a great touch.
Facilities
9.0
The hotel facilities were top-notch, offering everything needed for a comfortable stay.
Paul
United States,
November
2023
8.6/10
The hotel is ideally located within a short walking distance from other restaurants, offering a very nice design. While the room was advertised as a 'large double,' it was situated right next to the entrance door of the guests and restaurant kitchen, which could be a drawback.
Rooms
8.0
The room was spotlessly clean and comfortable.
Service
9.0
The staff were very helpful and friendly, willing to assist with any requests.
Location
9.0
The location is superb, conveniently close to restaurants and shopping, making it a great spot for exploring the area.
Dining
9.0
The dining experience was fantastic, offering a variety of selections and starting breakfast early for guests with early departures.
Facilities
8.0
The hotel offers a range of on-site facilities to cater to guests' needs.
Sally
United Kingdom,
September
2023
7.6/10
The hotel offers extra spacious rooms with a large bed, great shower, and excellent cleanliness. The service, although initially rude, turned helpful and friendly. The location, while not ideal, is very convenient for reaching the airport. The dining experience, with a good selection starting early, was satisfactory. Overall, a comfortable stay with friendly service near the airport.
Rooms
9.0
The room was superb, very spacious, with a large bed and a great shower, and impeccably clean.
Service
7.0
The service was initially rude but eventually turned helpful and friendly, accommodating our needs.
Location
8.0
The location is convenient for quick access to the airport, making it suitable for travelers.
Dining
6.0
The dining experience was satisfactory, with a good selection of food starting early to meet the needs of early flights.
Facilities
8.0
The hotel facilities were sufficient for a comfortable stay.
E.
United Kingdom,
April
2023
7.4/10
I had a mixed experience at the hotel. While the rooms were spacious and contemporary, they felt more like a crime scene than a cozy hotel room. Despite the abundance of light, it made for a challenging night's sleep. On the upside, the service was extremely helpful and knowledgeable, making interactions pleasant overall.
Rooms
6.0
The room was spacious and contemporary but felt like a crime scene.
Service
9.0
The service was extremely helpful and knowledgeable.
Location
7.0
The location was convenient to restaurants and shopping but lacked the charm of old town Reykjavík.
Dining
7.0
The dining experience was good with all the usual options available.
Facilities
8.0
The facilities were adequate for a comfortable stay.
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